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Archive for November, 2010|Monthly archive page

Son of a Fitch

In Advertising, Communicate, Dubai, Marketing, Published journalism, Q&A on November 23, 2010 at 10:19 am

Design guru Rodney Fitch talks to Communicate about his new business in Dubai and plans for further expansion in the Middle East

Originally published in Communicate, January 2008

In September, international design consultancy Fitch became the majority partner in Dubai-based independent branding and design consultancy GSCS – now renamed GS Fitch.

Communicate met with Fitch founder and CEO Rodney Fitch, and his new business partner, Gregg Sedgwick, when Fitch came to Dubai recently to meet the GS Fitch team. Read the rest of this entry »

The pull of personality

In Communicate, Marketing, Published journalism on November 22, 2010 at 11:35 pm

Guests gather to listen to Paulo Coelho. And the rest of us get heard as well

Originally published in Communicate, January 2008

We wanted people to come to a debate on the power of personal image last month, where we discussed how celebrity status could be harnessed to drive the public toward brands, products, messages and causes.

So we invited Paulo Coelho to speak at it, and the people we invited turned up to listen. Read the rest of this entry »

Piersing insight

In Communicate, Dubai, Journalism, Published journalism on November 22, 2010 at 11:31 pm

Piers Morgan urges regional media to get more aggressive and stop kowtowing

Originally published in Communicate, December 2007

Piers Morgan came to the Media and Marketing Conference to discuss celebrities, and how they can be used by regional media. But when he took to the podium, although the one-time Fleet Street editor – now “shamelessly pursuing celebrity status myself” as a judge on America’s Got Talent – spoke a little about star power, he spent most of his 30-minute speech berating the regional press for being cowed and timid. Read the rest of this entry »

The main event

In Communicate, Dubai, Marketing, Public relations, Published journalism on November 22, 2010 at 11:29 pm

In the UAE, where every business wants to appear the biggest and best, firms are turning to event marketers to make their functions stand out

Originally published in Communicate, December 2007

In Dubai, everyone has something to say. Even when they don’t. Press conferences promising “important announcements” or “pioneering developments” are a daily occurrence. Showing off, it seems, is an important part of business culture here.

Companies, then, need to do something special to make their announcements and corporate events stand out. Read the rest of this entry »

The strategy of spin

In Communicate, Dubai, Journalism, Marketing, Published journalism on November 22, 2010 at 11:26 pm

Sultan of spin Alastair Campbell was in Dubai last month for the PR congress

Originally published in Communicate, December 2007

One PR recently shared the refreshing confidence with Communicate that the reason she went into the business was that, “Whatever I do, it won’t harm anyone.” This is not true for all practitioners of the dark arts, though, and Alastair Campbell, described by one UK tabloid as “the most powerful man in Britain,” is – some would have it – proof that a well-spun story can be a lethal weapon. Read the rest of this entry »

Heavyweight Haddad

In Advertising, Communicate, Dubai, Marketing, Profile, Published journalism on November 22, 2010 at 11:24 pm

JWT’s regional boss talks about stepping down. And agency biology

Originally published in Communicate, November 2007

In the training gym of regional advertising, Roy Haddad is a gruff, experienced sparring partner – the sort of adversary younger pugilists can learn from. He sways and bobs and weaves as he talks, rolling back in his chair, fidgeting with energy.

Haddad delivers his answers, insights and analysis in sharp jabs. He says what he has to, then stops. Asked what agencies he worked for before he founded Tihama Al Mona International, which eventually became JWT, in 1981, he parries the question. “You want me to promote the competition? Forget it.” Read the rest of this entry »

Dinner and a movie?

In Communicate, Marketing, Opinion, Published journalism on November 22, 2010 at 11:22 pm

The UAE’s latest film fest needs to fit in with other regional events, not ignore them

Originally published in Communicate, November 2007

If the Oscars is a fine five-course meal cooked with the best ingredients from around the world in a professional kitchen by accomplished master chefs, the awards ceremony for the inaugural Middle East International Film Festival was an attempt to create the same effect with supermarket own-brand tins, a two-burner hob and a stained Jamie Oliver book. It was an admirable try, and thoroughly enjoyable, but a little singed around the edges. Read the rest of this entry »

Gulf News code of ethics plagiarizes section on plagiarism

In Communicate, Dubai, Journalism, Published journalism on November 22, 2010 at 11:18 pm

Editor in chief says code is a compilation of international papers’ best practices and should be credited as such

Originally published in Communicate, October 2007

“Plagiarism exists in many forms, from the wholesale lifting of someone else’s writing to the publication of a press release as news without attribution,” says the Gulf News ethics policy, published on the UAE daily’s Web site. “Staff writers’ work should be an original work. Do not borrow someone else’s words without attribution.”

Although there is no attribution, this section of the policy bears a striking similarity to the San Jose Mercury News, whose ethics policy, on their Web site, reads: “Plagiarism exists in many forms, from the wholesale lifting of someone else’s writing to the publication of a press release as news without attribution. The daily newspaper should be an original work. Do not borrow someone else’s words without attribution.”

Other sections of Gulf News’s policy have been lifted from papers including the Los Angeles Times.

When asked whether Gulf News has cribbed its ethics section on, well, cribbing, editor in chief Abdul Hamid Ahmad says, “We mentioned on that [Web page that] our code of ethics is lifted from other newspapers’ codes of practice. We mention in the source that this ethics code is based on the ethics codes of [other newspapers]. … The source is supposed to be there. Please check it again.”

We did. It isn’t sourced.

Oops.

Cash for Tash

In Advertising, Communicate, Dubai, Published journalism, Television on November 22, 2010 at 11:15 pm

In the crowded Ramadan TV market, sponsorship can cut through the clutter

Originally published in Communicate, October 2007

As the barrage of 30-second spots battering Arab eyes builds up during Ramadan, canny advertisers are turning to sponsorship as a way to penetrate the barricade.

“The main arsenal of an advertiser remains a 30-second slot,” says Mazen Hayek, group director of marketing, PR and commercial at MBC, the Arab world’s leading broadcasting group. “Having said that, sponsorships are becoming increasingly important, and we have around 40 sponsors on our grid during Ramadan.”

Media agency Starcom Mediavest Group started Ramadan sponsorship with brands like Masterfoods’ Galaxy Jewels back in 2000. Buying packages that include TVCs, “brought to you” credits, mention in trailers, logo shots going in and out of breaks and more, Jewels has positioned itself as a seasonal staple and a standard gift to offer hospitable family, friends and neighbors.

“Ramadan is the month of giving, when you visit lots of people,” says Alex Saber, Starcom’s group commercial director in the region. “And when you visit people you have to take something with you.”

PLANNING AHEAD
Television viewership more than doubles during Ramadan. “And it’s a concentrated viewership,” says Saber. “At 6 p.m. you have to be at home, behind the dinner table, with the TV on, whether you’re watching it or not. … TV is part of the culture.” After breaking their fast, people rest and pray. Then the visiting begins. “After 10 p.m. people visit each other. And they keep eating and snacking with the TV on,” says Saber.

This year, while food and beverage brands are still hungry for airtime, telecom advertisers are also saturating screens, according to Saber. “STC [Saudi Telecom Company] has been sponsoring Tash ma Tash for the last two or three years,” he says, referring to MBC’s long-running smash-hit Ramadan comedy starring Abdullah Al Sadan and Nasser Al Qasbi. “And the way sponsorship agreements happen, next Ramadan STC will have the first right of refusal.” Tash ma Tash, which has been running for 15 years, always directly after iftar, commands in excess of 50 percent audience share.

Historically, Arab broadcasters have kept Ramadan programming under their hats until the last minute, releasing details of their shows as late as the week before. But last year, spurred by heavy competition in the pan-Arab market, major stations began releasing their synopses eight weeks earlier. This year, says Saber, information started coming out in late June.

Last year, Lebanon’s LBC tried to make a dent in MBC’s dominance, going head to head with a competing version of Tash ma Tash, made by the man who directed the show’s first series. LBC’s “original” Tash ma Tash flopped. “Ramadan last year was a first experience for us,” says Sana Iskandar, LBC’s media relations manager. “This year we were more prepared and we were able to release the grid to advertisers much sooner, several months in advance, as soon as we had decided on the programming.”

This year LBC is pinning its hopes on another fake ’tache: the one worn by a Saudi woman forced to impersonate a male taxi driver in the comedy Aamsha Bint Aamash. It might not come close to MBC’s ratings, but it offers a cheaper alternative for potential sponsors looking for an ally and a captive audience.

Bates and switch

In Advertising, Communicate, Dubai, Profile, Published journalism on November 22, 2010 at 11:12 pm

As Bates Pan-Gulf rebrands as BPG, the agency’s always-on-the-move CEO Avi Bhojani tells Communicate about multitasking

Originally published in Communicate, October 2007

Avishesha “Avi” Bhojani doesn’t like standing still. In his school days he was a keen runner, and has been dashing between companies since his first start-up ad agency got off the blocks in his homeland of India in 1985.

His latest initiative, as part owner and CEO of Bates Pan-Gulf, has been overseeing the Dubai-based agency’s rebranding as BPG. This project has given Bhojani – who was trained in design before shifting to business and deal-making – a rare chance to get his hands dirty.

“More often than not, I am perceived as the guy clients want to meet at the highest level for deals,” he says. But on company rebrandings like this one, “I am the brand manager.”

WHAT’S IN A NAME?
Like Bhojani, BPG has never been static for long, having gone through a series of reinventions and name changes since it was launched in 1980.

First came Pan-Gulf Publicity, which Bhojani joined towards the end of 1991 when it was still “a classic, old-school agency.” When the company was helping set up Dubai Shopping Festival and needed a PR arm, he started to create a handful of strategic business units within Pan-Gulf: Pan-Gulf Advertising, Pan-Gulf Public Relations, Pan-Gulf Direct and Pan-Gulf Strategy.

Then, in 1998, the former global advertising holding company Cordiant Communications Group bought a minority share, and the new joint venture took the name of one of Cordiant’s flagship agency brands, Bates Worldwide. Bates Pan-Gulf was born. The joint venture inherited globally aligned clients like British American Tobacco and Cussons.

In 2003, global ad giant WPP aquired Cordiant, and Bates in the UK and North America were merged into JWT. The name Bates began to disappear, remaining only in Bates Asia and here in the Middle East with Bates Pan-Gulf.

Last month the agency rebranded again as BPG, leaving the titular legacy of American advertising executive Ted Bates, who died in 1972, to a single initial. “Think of it as Bates Pan-Gulf 2.0,” say the advertisements.

Are more changes in store? Global ad giant WPP now owns 40 percent of BPG, and chairman Martin Sorrell has already told Communicate he wants majority stakes in all his Middle East partnerships. Bhojani is not prepared to talk about if and when this might happen.

HOT ON DATES, GOOD AT GOLF
Bhojani is one of those people who can rattle dates off the top of his head. He can put a timeline to most events in his life. He can tell you when he left one job, when he entered another, when he brokered one deal, when another was announced, with the ease of reciting a multiplication table learned by rote.

His organization travels with him. He is a walking ad for the Nokia Communicator, for instance, with his phone/e-mailer/mobile office by his side constantly. He admits one of his vices is multitasking. “I respond to e-mails while I’m in the car. I take calls and SMSs. … Multitasking has become a way of life,” he says.

Presumably accompanied by his PDA phone, Bhojani plays golf – but only to unwind. “I normally book myself two rounds of golf a week. … I play to reduce my anxiety. So I’ll only play nine holes. I don’t play 18 holes, so I never track my handicap. Because I play basically to destress, I don’t want the stress of trying to beat myself. I just want to take it easy.”

For a man who thrives under the pressure of business, the golf course seems to be one of the few places he eases off. That and going to the gym.

“In my earlier years, I was an athlete. I was a competitive person, a runner. From 100 meters to 3,000 meters I had my school record. It’s funny, because [normally] either you’re a sprinter or [a long distance runner]. But I was 100, 200, 400, 800, 1,500, 3,000 meters. When I was 15, I was very good at that.”

But these days, he leaves the competitive spirit to the boardroom, working out only to stay fit – not to beat his rivals.

BACK TO SCHOOL
His main passion in life, now, is starting new businesses. “I like building businesses,” he says. “I like building ideas. So I tend to be very passionate about what I do. That’s how I multitask.” He makes sure, though, that his side projects don’t get in the way of BPG.

For example, a few years ago Bhojani started a school. He admits the idea was more his wife’s than his own. Now in its third academic year, Dubai International Academy is located in Emirates Hills. “We’ve got 1,420 pupils,” he says. “It’s a school of choice. … This school has been designed from a parent’s perspective.” Both his sons attend DIA.

DIA is popular with Dubai’s comparatively small Dutch and Scandinavian communities, with Bhojani describing it as “a community school for communities that are not numerically large enough to create their own school.”

He adds, “Quality education does not have to be the most expensive education. … We are perhaps the only international school that did not raise fees this year.”

Teaching the international baccalaureate curriculum, the school caters to “internationally minded people.” Sounds like Bhojani himself, who seems at home anywhere – even as one of the few non-Lebanese nationals heading up a major Middle East agency.

THE “WRONG” NATIONALITY

He talks openly about being the odd man out in the Lebanese-dominated Dubai advertising scene. “I speak French,” he jokes. “But that doesn’t qualify me.”

When he lists his proudest moments – “the things that have given me the biggest high” – one date he includes is June 1993, when Pan-Gulf won 11 out of 23 prizes at the IAA advertising awards. “We just walked away with everything,” he says. “And as the ‘wrong’ nationality.”

And his agency goes it alone now as one of the few WPP agencies in the region lacking an international brand badge,unlike Grey Worldwide, JWT MENA, Memac Ogilvy and Team Y&R. “We are blessed with the delightful absence of aligned business,” he says, adding that despite WPP’s ownership stake, BPG sees no reason to model itself on a sister or parent company. Those companies that share a name and an ethos with a wider brand “need to adapt ideas and concepts, but they don’t need to innovate.”

It’s a bit like Dubai, he says. “Why has Dubai become such an entrepreneurial hotbed? Because Dubai was blessed with the absence of hydrocarbons.” Likewise, without a roster of clients gained only by dint of affiliation with a global network, BPG has to work from scratch. It’s one of the many things that have set Bhojani apart.